Return & Refund Policy

Your satisfaction is important to us at Kett Shop.

Returns

We accept returns within 14 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original packaging

  • Proof of purchase is required

Return Process

To initiate a return, please contact us at info@kettshopus.com with your order number and reason for return. Our support team will guide you through the process.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.

Non-Refundable Items

  • Used or damaged products

  • Items damaged due to misuse or improper handling

Exchanges

Exchanges are subject to product availability.

If you have any questions regarding returns or refunds, contact us at:
📧 info@kettshopus.com